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building bridge...
Thuy

I'm Thuy

Bridge technology & business

Project management , product development & marketing

About me

my story

Why do great products still fail?

I have seen many technological products that could be extremely impactful to our lives, however struggle to survive the market. It frustrates me that products, no matter how functional (or even life-saving) they may be, die out everyday. Having one foot in business and one foot in technical fields, I would like to build the much-needed bridge that can close the gap between technological development and its arrival to the consumer's hand.

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personal info
  • Name : Thuy Dao
  • YoB : 1991
  • Phone : +31 (0)6-840 48 312
  • Email : mail@thuydao.com
  • Location : Eindhoven, Netherlands
 
My Hobbies

my resume

Work Experience
Jan 2019 Present

Product Owner / Business Analyst

InnoEnergy (Eindhoven, Netherlands)
Responsible for the management of multiple IT solutions, including requirements management, solution design, impact assessment, solution development, functional acceptance testing and user education. Drive changes in business processes using a Build - Measure - Learn mindset and a pragmatic, can-do approach. Main tasks include:
  • Manage multiple solutions in their lifecycle
  • Identify and develop opportunities for creating value for the business users
  • Establish and ensure the successful delivery of solutions from initial requirements to implementation and maintenance
Mar 2016 Jan 2019

Product Owner

StudyPortals (Eindhoven, Netherlands)
Drive the development of different web applications to fulfil company's long-term vision. Main tasks include:
  • Owner of product vision, strategy and backlog for multiple products
  • Identify and capture opportunities to create values for customers and users
  • Solve complex business and end-user problems, balancing with technical requirements
  • Ensure quality delivery and maintenance of existing applications
Jan 2015 Jan 2016

Web App Development & Marketing

4-Ventures.com (Wiesbaden, Germany)
Connect the technical and business sides of the 4 web applications, supporting all functions and taking ownership in various development processes. Main tasks include:
  • Initiate improvement of user experience
  • Specify & test functions of applications
  • Support development & implementation of applications
  • Coordinate developers and monitor processes
  • Implement data collection and analytic processes
Aug 2014 Jan 2015

Global Marketing Intern

Roche (Mannheim, Germany)
  • Research, analyze business intelligence (business strategies, value propositions, new innovations etc.) and produce reports to support decision making
  • Test and evaluate competitive products
  • Produce product marketing materials for Sales Reps
Jun 2014 Sep 2014

Web Development & Marketing

OhMySock (London, United Kingdom)
  • Support front-end development of a web store
  • Oversee and coordinate with free-lancers for content generation
Jun 2012 Jan 2013

Project Management Intern

Philips (Eindhoven, Netherlands)
  • Support the Project Management Office (with project planning, communication, training, Agile/Scrum process learning)
  • Responsible for communication (creating videos, newsletters, social media posts, training team members on business communication)
  • Organize workshops & events for internationals
Recognitions
My education
Sep 2013 Sep 2015

University of Mannheim (Germany)

Master in Management (MSc)

Overall final grade: 80% (Gut)

Main tracks: General Management, Marketing Management

Master Thesis: "Antecedents of the formation of swift trust in virtual teams"

Sep 2009 May 2013

Lahti University of Applied Sciences (Finland)

Bachelor in International Business (BBA)

Overall final grade: 93.2%

Project: "Opportunities for renewable energy in Africa"

Bachelor Thesis: "Scrum's success factors and Scrum's benefit levels in different projects and processes"

Sep 2011 Feb 2012

ESB Business School (Germany)

Bachelor in International Business (ERASMUS Exchange)

Project (worked with Henkel AG & Co.KGaA): “Penetrate the low-income segment with Henkel's products”

my specialties

Product Leadership & Data Management

Software Development

I am a passionate and experienced product owner, having worked with multiple software products from different industries, B2B and B2C. I successfully delivered cusomter-centric products from idea to market, as well as optimized existing products to capture new values for users.

Data Management

Cloud/On-premises Solutions

Having the right data at the right time in the right place is crucial to the success of the applications. I have experience with both relational and dimensional database models, on-premise and cloud solutions, storing and processing data at large scale.

Actionable Insights

Qualitative and Quantitative Data

In the age of Big Data, data is gold. Just as gold, it needs mining, processing and presentating. Horned by years of rigorous training, my strong analytical skills and attention to details can help making the numbers actionable, enable real-time decision making.

Others

Agile Mindset

Build - Measure - Learn

How to keep innovating and bringing new values to users? How to quickly test the value of these product ideas? How to ensure constant learning? How to keep the team motivated? Questions like this keep me running the whole day. I am a hands-on, pragmatic person and bring the Agile mindset everywhere with me.

Diverse Teamwork

International collaboration

Transitioning from traditional domestic, co-located teams to international, distributed teams requires a lot of effort to ensure transparency and integrity of the project teams. Being a digital citizen and having worked extensively in virtual collaboration, I have the required knowledge and skills to support effectively the management of the 'new' organizations.

Strategic Communication

Bridge across disciplines

A product person constantly needs to talk, listen and negogiate with stakeholders, championing your product vision while solving complex business and user problems. Strong communication skills and resolve have enabled me to succesfully solve conflicts, persever with my user-centric believes and initiate changes in my organizations.

my Skills

Working Skills
Product Ownership
Product Strategy
Data Analysis
User Research
Communication
Quick Learning
Language Skills
English
95%
Dutch
70%
Vietnamese
100%
honors & awards

‘Digital Innovation of the Year’ at The PIEoneer Awards (2018)

The PIE

The PIEoneer awards are an initiative by The PIE News – one of the leading news media in international higher education. The awards seek to recognise both individuals and organisations who are pushing professional standards, evolving their engagement, or redefining the international experience. The awards are granted by a distinguished judging panel representing geographical and professional diversity. My product at Studyportals (Best Fit) received the award. It allows students to calculate their success potential regarding applying for a particular university and study programme. The Best Fit tool takes the guess work out of choosing which education institutions to research when looking for the right international study options. The tool currently impacts over 1M prospective students per year and growing.

my certificates

Top 3% international GMAT score (2013)

Score: 740

The Graduate Management Admission Test (GMAT) is an exam intended to assess certain analytical, writing, quantitative, verbal, and reading skills in written English for use in admission to a graduate management program, such as an MBA.

Milestones
4
Languages spoken
6
Countries lived in
20
Years on the internet
10000
Kilometers biking

from blog

Event Data why and how
14-November-15 Product Development

How to go beyond Google Analytics

We all know how important data about our web users can be. Basic questions such as “How to drive more traffic to your website” are best answered with data analytics. When do most visitors visit your site? Where do they come from? What do they do on your site?… and what have you, data collected by tools such as Google Analytics can answer these questions.

Read More
15-October-15 Product Marketing

How to Make Your Links Shareable on Social Media

Let’s say you just finished building a beautiful webpage and now everything is ready to showcase on your social media page: Facebook, LinkedIn, Twitter, you name it. You write a compelling post, click “Send”, voilà, your website is up there. But something went wrong: your thumbnail is some random ugly stretched photo, your web’s title is some company’s name, web description is… what??

Read More
15-October-15 Project Management

How to Rock Virtual Work Place

If you have had some international experience you probably know that team work nowadays can be done without team members actually meeting others in person. Fortunately for many of us, virtuality has become much prevalent in our modern workplace and clearly on the rise,

Read More

my organizations

Philips
4Ventures
Leanmarks
InnoEnergy
Roche
Vinagame
Oh my sock
StudyPortals

contact me

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